Call Center

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Matinum Call Center Company

We turn your customers’ concerns into added value for your business.

We boost your digital presence—tailored to you.

Why hire our Call Center?

Support Tailored to You

Your customers will feel like they are being attended by your own staff, as our customer service team will fully understand your brand’s tone and image.

Satisfied Customers Served

Your clients will find dedicated and well-prepared support, receiving quick and efficient solutions without overload or missed calls.

More Productivity and Lower Costs for You

Hiring our Call Center service will free up your time to focus on more important tasks; plus, the lack of internal investments means significant cost savings for your company.

At Matinum, we have a specialized team in telephone support and call management, capable of providing flexible solutions tailored to your company’s needs, ensuring a quality service.

You no longer need to invest in infrastructure and internal staff to have an effective customer service department: by outsourcing your Call Center service to Matinum, inquiries about your products or services will become added value, without any overloads, and—most importantly—with your customers’ complete satisfaction.

Technical Support

Our telephone support service, for both consumers and businesses, is staffed by a team specialized in your company’s products or services. Matinum can provide the technical support necessary to resolve all your customers’ questions.

Social Media Community Management

In addition to call management, our Call Center service can handle customer support on social media, as consumers expect quick and efficient responses to their inquiries. Matinum will be your trusted community manager!

Other Types of Support

We can manage other types of support, such as outsourcing call management services for employee recruitment or commercial support to relieve your staff from scheduling sales visits.